"Staff were exceptionally helpful when we needed to make last minute accommodation bookings when the airport was fogged in and delegates had to stay overnight. Thanks."
"They were always friendly and willing to assist in any way possible and took their time to clear any confusion that occurred"
"I love our Brentwood it feels like home. LOL before I retire I want to fill the big conference rooms. Because of the professional & very friendly & warm staff we would never even look at going anywhere else."
"Loved holding the event here. I have enormously high expectations and you always meet them so well (I find it hard to answer anything but met expectations - but do realise how high my expectations are). I received a large number of spoken compliments about the hotel and the hotel staff from attendees. Can I move in?"
"Really super impressed with Brentwood, as were all our delegates - from check in to check out our needs were met with enthusiasm and speed. Food was awesome and really appreciate how our special needs were accommodated - superb job thanks so much"
"Hi guys well my team and I stayed at Brentwood for two weeks, excellent staff food and rooms. Reception staff are awesome dining staff great..bar staff on point. A big ups to the cleaners you guys do a fantastic job every single day. Will be back next year and look forward to staying again."
"This is the fifth year we have had our conference at your hotel and, as
always we are very impressed with the service we have received from planning
our event to the final execution. Your staff are a real credit to you –
very attentive, polite and everything ran very smoothly."
"Thanks so much to your staff who indulged all of our wants and smiled every time we changed our minds on something. It was a great night, the food and service was superb and your staff friendly and easy to deal with."
"I would just like to extend my thanks to you all in taking
the time out to help assist with the trainers forum. Without the input form you all it would have not been as
successful as it was.
The feedback I have received from some of the attendees so
far has been very positive. I am aware that
there is a large amount of work that happens in the background that helps make
these events a success."
"Thank you so much for the outstanding job that you and your staff did at the recent Conference. In particular, the evening buffet was superb; beautifully prepared, great variety and delicious! It doesn’t get much better than that. I was so impressed at what the Hotel achieved so hats off to all concerned. An excellent way to make your mark and we all appreciated the efforts that staff went to. Please pass on my thanks to all those who made that event such a success. You were all fantastic!"
"I just wanted to write and commend the Brentwood for your services last Thursday. There had been a mix up with the correct attendee numbers and we almost doubled in size!
However, the way in which your staff and team managed this change was seamless and exceptional. There was no panic and everything was adjusted quickly.
I have been to many venues and this adaptation was spectacular, making the initial worry vanish knowing your team had it dealt with. "
"All team members involved with our conference were amazing!"
"Everyone we dealt with was very helpful. I was really impressed by the staff hugely accommodating of our last minute changes and requests. Many thanks"
"Our training sessions yesterday ran very smoothly, and your staff were very accommodating and friendly"
"Great rooms, great venue"
"Would happily come back again. Our programme and room requirements changed quite a bit however the rooms worked really well for our purposes. Many thanks"
"Thank you to the conference team for making our night a great one. All positive comments from our staff. Thank you"